Our Quality

• ISO 9001 certified manufacturer
  • Our graphite electrodes are shipped directly from an ISO 9001 certified manufacturer to assure our customers of the highest quality
• Quality control process at manufacturer
  
  • Rigid in-factory quality control processes throughout sourcing, production and shipping maintain a consistently high quality product that is ready for insertion into the production process when required
• Regular personal visits to production facilities by Starex management
  
  • Starex senior management personally visits our network of graphite electrode manufacturers to improve our communications and maintain our high standards for product quality, reliability and competitive pricing
• Factory warranty
  
  • The performance of all Starex products is covered by a factory warranty based on historic cost per ton in standard conditions
• To review our operational guidelines, click here.